Training Offerings
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Our Services
Leadership & Management Training
Inventory / Advertising / Process
In the retail automotive space, there are many factors to consider when the results are not where we want them. At Dealer Wins, we have no interest in checking boxes, justifying mediocrity, or pointing fingers. Our only interest is helping you and your team identify the actual root of problems, giving them the tools to be successful, and working together to ensure that lasting solutions are found and implemented. Unlock your leadership teams’ true potential when they start to connect the dots and discover what it really means to be a manager in today’s automotive market.
Sales Training
Mindset over word tracks / Activities over results
Your Sales team simultaneously represents your past, present, and most importantly, your future. With our somewhat unconventional approach to sales training, your team will learn the importance of managing activities, maximizing opportunities, and not judging their success or failure by how many cars they delivered today. In addition, those with higher career aspirations will have access to a skill development program to better prepare them for the next step in their journey.
F&I Training
Closing vs. letting the customer decide what’s best for them
F&I will continue to be one of the main revenue drivers in the store, but in the current environment of rising car prices and shop costs, technician shortages, and sometimes desperate service advisors, it is also quickly becoming the area of the store where the customer can find products that represent the best value for their dollar. With a more progressive approach to F&I, you can expect significant increases in financial performance, guest satisfaction, and ultimately repeat & referral business.
Service Training
Leadership + Efficiency = Increased Production and Improved CSI
Our comprehensive training program can be customized to meet the specific needs of your service department or manufacturer. We empower your leadership team and service advisors with essential skills in customer engagement, product knowledge, dispatch, workflow management, and communication. By focusing on delivering value, we help your advisors exceed customer expectations, solve problems, and enhance overall guest satisfaction and loyalty.
