We are veteran automotive industry experts with over two decades of collective experience, including team members who began their retail careers in 2003 selling cars, with some advancing to become General Managers of high volume metro Hyundai stores by 2015. In March of 2015, we made the decision to focus our energy on the parts of the industry that we truly enjoyed. We found satisfaction in spending time with people who wanted to get better at what they do, wanted to advance in their careers, and were willing to try different things, so we started with Automotive Development Group, (later becoming part of Brown & Brown Dealer Services), where we thrived in an environment that allowed us to make connections, and more importantly, make a difference at multiple rooftops with various cultures and philosophies. It was here that we determined that “One Size Fits One” applies to the world of coaching & training more than a company using a “Big Box” approach might want you to believe. We discovered that everyone learns differently, and there is no magic formula or process that guarantees success. There is, however, a bit of magic that you can only experience when you cross paths with a team who has the necessary experience required to be helpful, has a passion for growth & improvement, and not only commits to your success, they use it to measure their own.

I am a seasoned automotive industry expert with over two decades of experience, including a 12 year retail career that began in 2003 selling cars, and ended in 2015 after 5 years as the General Manager of a high volume metro Hyundai store. In March of 2015, I made the decision to focus my energy on that parts of the industry that i truly enjoyed. I enjoyed spending time with people who wanted to get better at what they do, wanted to advance in their career, and were willing to try different things, so I started with Automotive Development Group, (later becoming part of Brown & Brown Dealer Services), where I thrived in an environment that allowed me to make connections, and more importantly, make a difference at multiple rooftops with various cultures and philosophies. It was here that i was able to determine that “One Size Fits One” applies to the world of coaching & training more than a company using a “Big Box” approach might want you to believe. I found out that everyone learns differently, and there is no magic formula or process that guarantees success. There is, however, a bit of magic that you can only experience when you cross paths with someone who has the necessary experience required to be helpful, has a passion for growth & improvement, and not only commits to your success, they use it to measure their own.

I am a F&I professional with experience in automotive retail. After managing F&I departments at several large dealer groups and achieving consistent record-breaking performance, I transitioned into training to share my expertise with others. My hands-on approach combines real-world experience with innovative training techniques that have helped hundreds of F&I managers reach their full potential.

As a principal at Dealer Wins, I specialize in helping F&I teams maximize their performance while working harmoniously with their existing providers and processes. My training philosophy emphasizes building upon what’s working while introducing proven strategies that can drive incremental gains in both productivity and customer satisfaction.